The diagram below illustrates the design and development process that is used to
create Design Guidance and Toolkit controls for the Microsoft Health Common User
The Microsoft Health CUI Design Guidance has been developed through a rigorous,
iterative design process which involved clinicians and other healthcare professionals,
experts in human-computer interaction, usability and user interface design throughout
the entire process. Once a topic area has been broadly researched and understood
during the Envisioning phase, it enters the detailed Planning and Design phase.
As the user interface design evolves during this phase, input and feedback are regularly
sought from clinicians and other potential end users, through a variety of structured
research and usability testing techniques.
Throughout the iterative design process, draft user interface designs are reviewed
through patient safety assessments by clinicians and informatics experts within the UK NHS.
The internal standards body for the NHS, the Information
Standards Board for Health and Social Care (ISB), is also involved in reviewing elements of the Design Guidance and its
supporting rationale, to ensure it has sound justification and sufficient rigour
to enable it to become a standard across all NHS IT systems.
Once the user interface designs have been usability-tested with clinicians and approved
by the relevant review panels within the NHS, the development of detailed Design
Guidance commences. Early versions of the Design Guidance and the Toolkit controls
derived from this are known as Community Technology Previews (CTPs) and are released
to Independent Software Vendors (ISVs) who are part of the NHS Connecting for Health
programme. The ISVs provide the team with feedback on the designs and controls including,
for example, the feasibility of incorporating them into the clinical applications.